Thank you for shopping with Bullet Corp. Please read our Returns & Refund Policy carefully before requesting a return, exchange, or refund.

Return Period

Our return policy is valid for 7 days from the date you receive your order. Unfortunately, if more than 7 days have passed since delivery, we are unable to offer a refund or exchange.

Order Cancellations

Orders may only be cancelled before payment has been received.

Once payment has been received and raw materials have been allocated or purchased for your order, the order becomes non-refundable and cannot be cancelled.

Any request to modify an order after payment has been received is subject to Bullet Corp's approval and may result in revised manufacturing lead times.

Return Eligibility

To qualify for a return, all of the following conditions must be met:

• The item must be unused and in the same condition in which it was received.

• The item must be returned in its original packaging.

• Proof of purchase or your order number must be provided.

Non-Returnable & Non-Refundable Items

The following items cannot be returned or refunded:

• Custom-made or made-to-order products, including but not limited to:

  • Bullet Corp Case Rollsizer Caliber Kits

  • Bullet Corp Billet Reloading Press and Die Adapters

• Products manufactured specifically to customer requirements.

• Sale or clearance items.

Partial Refunds

A partial refund may be granted in the following circumstances:

• The item is returned damaged, missing parts, or not in its original condition for reasons not caused by Bullet Corp.

• The item is returned after the 7-day return period, subject to Bullet Corp's approval.

Refunds

Once we have received and inspected your returned item, we will notify you by email whether your refund has been approved or declined.

If approved:

• Refunds will be processed via EFT (Electronic Funds Transfer).

• Refunds will be processed within 7 business days of approval.

• Original shipping charges are non-refundable.

• Payment processing and transaction fees are non-refundable.

• A 5% administration and banking fee will be deducted from the refund amount to cover payment processing and banking costs.

Late or Missing Refunds

If you have not received your refund:

1. Check your bank account again.

2. Contact your bank, as processing times may vary.

3. If you have completed the above steps and still have not received your refund, please contact us at info@bulletcorp.co.za.

Exchanges

We only replace items that are defective or damaged due to manufacturing.

To request an exchange:

1. Contact us at info@bulletcorp.co.za.

2. Provide your order number, photographs of the issue, and a description of the problem.

3. If approved, return the item as instructed.

Exchanges will only be made for the same product.

Gift Orders

No returns or refunds on gift orders.

Return Shipping

Returned products must be sent to the address provided by Bullet Corp after your return request has been approved.

Unless the return is due to an error on our part or a defective product, you are responsible for all return shipping costs.

Return shipping costs are non-refundable. If a refund is approved, the cost of return shipping may be deducted from your refund where applicable.

For items valued over R100, we strongly recommend using a trackable courier or insured shipping service. Bullet Corp cannot be held responsible for returned items that are lost or damaged in transit.

Contact Us

If you have any questions regarding this Returns & Refund Policy, please contact us:

Email: info@bulletcorp.co.za